If you would like your order for a specific date or time please say so in the notes. Please allow two working days for us to process, pick & pack your order, unless you have contacted us to arrange otherwise.
Please allow 2 working days for us to process your order. You will recieve a confirmation of dispatch email once your order is on it’s way to you.
The cost of delivery is dependant on the weight of your order.
0-1kg = £3.95
2kg+ = £4.95
Delivery is sent via tracked courier & can take between 5-7 working days to arrive. Please let us know if you require your order sooner so we can arrange alternate shipping for you.
Delivery is free for orders over £50.
We offer free collection from FY5, this can be selected at checkout. Please allow 48 hours for your order to be completed. We will email you with a notification to let you know your order is ready for collection. Please do not attempt to collect before you have heard from us.
If you have selected local delivery, please ensure you have an FY postcode or live in PR4. Please leave a note with your preferred delivery date. Delivery will be 2 – 4 days after an order has been placed unless a specific date has been given.
We are unable to take responsibility for any parcels that are lost in transit or go missing after proof of delivery has been obtained. If your parcel does not arrive we will begin a claims process with your courier which can take up to 30 days for a resolution.
Please state when booking whether you have an allergy, intolerance or specific dietary requirement. Gluten free, vegetarian & vegan options are available.
Our kitchen handles a lot of milk, gluten, wheat, soya and nuts – due to the nature of the business there is always a risk of cross contamination. We use seperate utensils and boards when preparing orders with an allergy or dietary requirement. Our working environment is re-sanitised before preparing such an order. All products are labelled with an allergen sticker, clearly stating any allergens.